Contact Us

For Consumers:

If you are a consumer wishng to contact a company about a specific product recall, please visit the
Recall Anouncements section of this website and follow the contact instructions found there for the recall.

For Businesses:

a) ReadyRecall.com Customer Service If you are an Existing ReadyRecall.com Business Customer seeking support for your ReadyRecall.com services, Click Here.

b)Sign Up / Request More information / Request a Quote : If you are a business interested in help with your product recall, please use the form below to sign up, inquire about or request a quote for ReadyRecall services.

Inquiry Form (Only For Businesses)
(Please enter the following information. Items with an * are required.)

* First name:
* Last name:
* Email address:
* Company Name:
* Phone Number:(w/ extension) - - Ext.
   
* State:
* Country:
   
* Are you looking to outsource your incoming calls, outgoing calls or both? Inbound
Outbound
Inbound & Outbound
What type of service(s) are you seeking?

ReadyRecall Basic Plan
ReadyRecall Pro Plan
Live Agents
Escalation Procedures
Fulfillment
Product Returns
Customized Scripting
Customized Website
Customized Email
Customized Printed Materials
Telephone Answering/Voicemail
Appointment Scheduling
Virtual Receptionist Services
IVR (Interactive Voice Response)
Other (Please Describe)
(Please check as many as apply)

Please enter your message:
* How did you hear about us?
Yes, I would like to receive offers and incentives from AnswerNet.
See Privacy Policy /w Opt-Out Info

(ReadyRecall Sales & Information Inquiries Only Please)

 

If your business needs emergency support for your product recall,
feel free to also call us at 800-203-2638.

Corporate Office Location

AnswerNet
3930 Commerce Ave.
Willow Grove, PA 19090

 

 

 

 

Privacy Policy

Introduction

We recognize the importance of safeguarding the privacy of our users while providing the highest possible quality of service. Our Privacy Policy is designed to assist you in understanding how we collect and use the information you provide to us. In adopting this policy, it is our intent to balance our legitimate business interests in collecting and using information, with your reasonable expectations of privacy.

Please read this agreement carefully. By using this site, you signify your consent to our Privacy Policy. If you do not agree to this policy, please do not use our site.

Capturing and Using Information

When you visit our site, we may collect two types of information. Personal information (which you provide when you fill out forms or register on our website) includes things such as, for example, name, address, telephone number and email address. This is collected on an individual basis. Site use information is “Aggregated Data.” This means that the information from many users is grouped together in a way that does not disclose the personal information of any particular user.

The Information collected when you visit the site may be used in the following ways: to contact you directly to process your specific request; to enhance and improve our website by performing statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site; to help us improve our customer services; to periodically send emails to provide you with information and updates regarding our company and services.

Opt-Out Instructions

Please note that if at any time you wish stop receiving emails, unsubscribe instructions will be available on the email. You can also ask us to stop contacting you by emailing at CustomerService@ReadyRecall.com, or calling us at 800-203-2638.

Cookies
You should also be aware that information may be collected through “Cookies.” Cookies are small data files that web sites transfer to your computer's hard drive for record-keeping purposes. Cookies can be used to tell when your computer has contacted a web site but cookies to not contain personally identifiable information.

Disclosure to Third Parties

We do not trade, sell or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you. However, non-personally identifiable information may be provided to third parties for marketing, advertising, analytical or other uses. However, we do not control the privacy policies of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks. You should be aware that, if you voluntarily disclose personal information in public areas, such as chats or bulletin boards, that information may be collected by others, resulting in unsolicited messages.

Children

No information should be submitted to or posted at our site by guests under 13 years of age without the prior consent of their parent or guardian. No information collected from guests under 13 years of age is used for any marketing purpose whatsoever.

Contact Us

If you have any questions or concerns about this policy or our information handling practices, you may contact us at CustomerService@ReadyRecall.com or by telephone at 800-203-2638.

Policy Changes


We review this policy periodically and reserve the right, at our discretion, to modify or remove any portions of such policy at any time. This policy was last modified on 05/13/2011. If we decide to change our Privacy Policy, we will post those changes on this page. Your continued use of our site following the posting of changes to these terms will mean you accept those changes.